UNDERSTANDING YOUR OPTIONS
Certified vs. non-certified repairs
Compare the shop’s credentials and the proposed work for your vehicle. Certification is specific to a manufacturer’s program; it does not mean every model or repair is automatically covered.
Non-certified repair facilities
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Equipment & training
A shop outside the manufacturer’s program may have different training or equipment. Ask what is available for the work your vehicle needs.
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Parts selection
Confirm the estimate’s replacement-part choices and any alternatives before authorizing the work.
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Technical information
Ask whether the shop can obtain the current repair instructions for your exact model and year.
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Safety-related checks
Request an explanation of the measurements, diagnostics and calibrations included in the repair plan.
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Repair history & warranty
Compare written repair warranty terms and the records provided at completion, rather than relying on general assurances.
Manufacturer-certified repair approach
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Equipment & training
Manufacturer programs set training and tooling requirements for the repairs covered by that program.
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Parts selection
Vehicle-specific procedures help establish component requirements. Our team can explain the proposed parts and sourcing.
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Technical information
Current model-specific instructions guide repair limits, materials and joining methods.
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Safety-related checks
The proposed work identifies relevant inspections and system checks based on the damage and manufacturer procedures.
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Repair history & warranty
Keep the estimate and completed-work records. Ask our team to explain the warranty terms that apply to your repair.
Our team can explain the certification and repair capability relevant to your vehicle. Certification alone does not guarantee a completion date, vehicle warranty coverage or resale value.
