Non-certified repair facilities
Equipment & training
A shop outside the manufacturer’s program may have different training or equipment. Ask what is available for the work your vehicle needs.
Parts selection
Confirm the estimate’s replacement-part choices and any alternatives before authorizing the work.
Technical information
Ask whether the shop can obtain the current repair instructions for your exact model and year.
Safety-related checks
Request an explanation of the measurements, diagnostics and calibrations included in the repair plan.
Repair history & warranty
Compare written repair warranty terms and the records provided at completion, rather than relying on general assurances.
